{"id":11652,"date":"2025-09-23T19:07:44","date_gmt":"2025-09-23T19:07:44","guid":{"rendered":"https:\/\/luxeauenergie.lu\/?page_id=11652"},"modified":"2025-10-11T06:13:31","modified_gmt":"2025-10-11T06:13:31","slug":"condition-general-de-vente","status":"publish","type":"page","link":"https:\/\/luxeauenergie.lu\/en\/condition-general-de-vente\/","title":{"rendered":"General terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11652\" class=\"elementor elementor-11652\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5492f2d e-con-full e-flex rt-default-class e-con e-parent\" data-id=\"5492f2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6500507 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"6500507\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9b75835 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"9b75835\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2a1b67 elementor-widget-tablet__width-inherit rt-default-class elementor-widget elementor-widget-react-heading\" data-id=\"c2a1b67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"react-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"react-heading style9  title-border-\">\r\n\t\t\t<div class=\"title-inner no\">\r\n\t\t\t\t<div class=\"image-heading\"><div class=\"title-img top\"> <img title=\"Luxeau energie 03-3 Condition g\u00e9n\u00e9ral de vente  \"decoding=\"async\" data-src=\"https:\/\/luxeauenergie.lu\/wp-content\/uploads\/2025\/09\/03-3.png\" alt=\"Luxeau energie 03-3 Condition g\u00e9n\u00e9ral de vente  \u00e9nergie renouvelable luxeau energie\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 43px; --smush-placeholder-aspect-ratio: 43\/7;\" \/><\/div><\/div><div class=\"\"><h1 class=\"title word-line\">General terms and conditions of sale<\/h1><\/div>\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"description\">\r\n\t\t\t\t\t<p>Specific conditions for Luxembourg<\/p>\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\r\n\t\t<script>\r\n\t\t\tjQuery(document).ready(function(){\r\n\t\t\tlet addAnimation = function () {\r\n\t\t\tjQuery(\".skew-up\").each(function (index) {\r\n\t\t\t\tconst text = new SplitType(jQuery(this), {\r\n\t\t\t\ttypes: \"lines, words\",\r\n\t\t\t\tlineClass: \"word-line\"\r\n\t\t\t\t});    let textInstance = jQuery(this);\r\n\t\t\t\tlet line = textInstance.find(\".word-line\");\r\n\t\t\t\tlet word = line.find(\".word\");    let tl = gsap.timeline({\r\n\t\t\t\tscrollTrigger: {\r\n\t\t\t\t\ttrigger: textInstance,\r\n\t\t\t\t\tstart: \"top 85%\",\r\n\t\t\t\t\tend: \"top 100%\",\r\n\t\t\t\t\tonComplete: function () {\r\n\t\t\t\t\tjQuery(textInstance).removeClass(\"skew-up\");\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t\t\t\t});    tl.set(textInstance, { opacity: 1 }).from(word, {\r\n\t\t\t\ty: \"100%\",\r\n\t\t\t\tskewX: \"-5\",\r\n\t\t\t\tduration: 2,\r\n\t\t\t\tstagger: 0.03,\r\n\t\t\t\tease: \"expo.out\"\r\n\t\t\t\t});\r\n\t\t\t});\r\n\t\t\t};addAnimation();window.addEventListener(\"resize\", function (event) {\r\n\t\t\t\tif (jQuery(window).width() >= 992) {addAnimation(); }\r\n\t\t\t});\r\n\t\t});\r\n   \r\n\t\t<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ada04a2 e-flex e-con-boxed rt-default-class e-con e-parent\" data-id=\"ada04a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0bcfd4c e-con-full e-flex rt-default-class e-con e-child\" data-id=\"0bcfd4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97d551c rt-default-class elementor-widget elementor-widget-heading\" data-id=\"97d551c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acceptance of terms and conditions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d9b4e rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"b5d9b4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">By signing the offer, the customer acknowledges that they have read these terms and conditions and declares that they accept them in their entirety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-faee54d e-con-full e-flex rt-default-class e-con e-child\" data-id=\"faee54d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20adb9f rt-default-class elementor-widget elementor-widget-heading\" data-id=\"20adb9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Completion of works:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ba387c rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"2ba387c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Additional work may be subject to extra charges. The quote is valid subject to technical approval after photos or a technical visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-241ef15 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"241ef15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a2e477 rt-default-class elementor-widget elementor-widget-heading\" data-id=\"1a2e477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VAT in Luxembourg:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05daee7 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"05daee7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\"> The reduced VAT rate of 3% applies to energy renovation projects, including photovoltaic installations, charging stations and heat pumps, provided that the building is more than 10 years old and the work is intended for a private main residence. If these conditions are not met, the standard rate of 17% applies. The VAT rate for batteries is 17%.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c7fdbf e-con-full e-flex rt-default-class e-con e-child\" data-id=\"4c7fdbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a3f2e rt-default-class elementor-widget elementor-widget-heading\" data-id=\"52a3f2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Grants for Luxembourg:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fbf496 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"4fbf496\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aabc9db rt-default-class elementor-widget elementor-widget-heading\" data-id=\"aabc9db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Photovoltaics: \n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41a2f4b rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"41a2f4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc translation-block\">Klimabonus programme (up to 50% subsidy on investment)<br>Municipal subsidies: some municipalities, such as Differdange and P\u00e9tange, offer additional assistance of up to 50% of the state subsidy (with a ceiling). <br>Additional social assistance is sometimes available for households in precarious situations via the National Solidarity Fund or certain municipalities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac59615 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"ac59615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-378707f rt-default-class elementor-widget elementor-widget-heading\" data-id=\"378707f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Charging station: <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-458ac9b rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"458ac9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Subsidies covering 50% of costs excluding VAT are available for simple and smart charging points.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2664f9 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"d2664f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-964d32a rt-default-class elementor-widget elementor-widget-heading\" data-id=\"964d32a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Heat pump:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7ad572 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"d7ad572\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Also eligible for reduced VAT and specific subsidies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38f2387 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"38f2387\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adae840 rt-default-class elementor-widget elementor-widget-heading\" data-id=\"adae840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Supply and delays:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a55dc1 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"9a55dc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Conditions relating to supply in Luxembourg may result in additional delays. In the event of installation being postponed due to limited stock, the customer will be informed in advance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-036048d e-con-full e-flex rt-default-class e-con e-child\" data-id=\"036048d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebad7b7 rt-default-class elementor-widget elementor-widget-heading\" data-id=\"ebad7b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Super-reduced VAT clause in Luxembourg (3%):<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c482865 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"c482865\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c5404c rt-default-class elementor-widget elementor-widget-heading\" data-id=\"4c5404c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Responsibility and eligibility requirements<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8758101 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"8758101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">In accordance with Luxembourg legislation in force since 1 January 2023, a super-reduced VAT rate of 3% applies to energy renovation work, in particular photovoltaic installations, electric vehicle charging stations and heat pumps, provided that:\nThe building concerned is a private dwelling used as a main residence,\nAnd this dwelling was first occupied at least two years prior to the date of invoicing.\nThis application is limited to a maximum amount of \u20ac50,000 including VAT per dwelling for all the work concerned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d2997c rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"7d2997c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">LUXEAU ENERGIE SARL expressly draws its customers' attention to the fact that the application of the reduced rate depends on strict compliance with the conditions imposed by the Luxembourg tax authorities. Consequently, LUXEAU ENERGIE cannot be held liable in the event of refusal to apply the reduced rate or any tax adjustment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a66005 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"9a66005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">It is therefore the customer's responsibility to check their eligibility with the relevant authorities, in particular the Land Registry and Property Administration (AED), and to ensure that they meet the conditions for benefiting from this reduced rate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96d1134 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"96d1134\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-806020c rt-default-class elementor-widget elementor-widget-heading\" data-id=\"806020c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Special conditions for trade fairs:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60cd8d0 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"60cd8d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc translation-block\">A 15% discount is applied to the final price for all orders placed between 10 and 13 October 2025, valid only during the exhibition.<br> A 14-day withdrawal period applies in accordance with current legislation. The 15% discount remains valid if withdrawal does not take place within this period.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26dda06 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"26dda06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83f43a4 rt-default-class elementor-widget elementor-widget-heading\" data-id=\"83f43a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions of Sale \u2013 Roofing Work<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c55c8f e-con-full e-flex rt-default-class e-con e-child\" data-id=\"6c55c8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba72576 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"ba72576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">1. Scope of application\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17a6d96 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"17a6d96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">These general terms and conditions of sale (GTC) apply to all roofing services provided by our company. Any order implies full and unreserved acceptance of these GTC, unless otherwise stipulated in writing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18fa182 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"18fa182\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6171660 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"6171660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">2. Quotations and orders\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20094eb rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"20094eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Quotations issued by our company are valid for 30 days from the date of issue. The order is considered firm after written confirmation from the customer, accompanied by any deposit stipulated in the quotation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0067071 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"0067071\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72d0ef9 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"72d0ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">3. Prices and payment terms\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-872ffbe rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"872ffbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">The prices indicated on quotations are in euros, excluding taxes, unless otherwise stated. Payments shall be made in accordance with the terms specified in the quotation or contract. Any delay in payment shall result in penalties calculated at the legal rate in force, as well as administrative costs.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49e1a2b e-con-full e-flex rt-default-class e-con e-child\" data-id=\"49e1a2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07d89d4 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"07d89d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">4. Changes during construction\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71af3e7 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"71af3e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Any request for changes during the course of the project must be confirmed in writing. Any urgent changes that are not confirmed within 48 hours of being presented verbally and\/or in writing will be considered accepted, provided that such changes do not exceed 30% of the total invoice amount.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97d2fb8 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"97d2fb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f44128c elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"f44128c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">5. Lead times\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99dc23f rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"99dc23f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">The completion times for the work are provided for information purposes only and may be modified in the event of adverse weather conditions, delays attributable to the customer, or any event of force majeure.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3f83e0 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"c3f83e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39fb1a1 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"39fb1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">6. Customer obligations\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291ae5a rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"291ae5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">The customer undertakes to provide access to the site, as well as all information necessary for the proper execution of the work. Any delay or additional costs caused by a failure on the part of the customer may result in additional charges.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23f783d e-con-full e-flex rt-default-class e-con e-child\" data-id=\"23f783d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6b9864 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"c6b9864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">7. Warranties and responsibilities\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a59db08 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"a59db08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">Our company guarantees the quality and conformity of the work carried out. In the event of a defect or poor workmanship, the customer must report the problem in writing within 7 days of receiving the work. Our guarantees do not cover damage caused by normal wear and tear, improper use, or unauthorised third-party intervention.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12ced31 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"12ced31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b173a2 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"7b173a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">8. Acceptance of works\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b74cc1b rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"b74cc1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">The works are accepted upon completion, after joint approval by our company and the client. Any reservations must be noted on the acceptance report.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e8ed56 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"8e8ed56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1c412a elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"e1c412a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">9. Termination and cancellation\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95cab9f rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"95cab9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">In the event of cancellation of an order by the customer after confirmation, cancellation fees corresponding to the expenses incurred and work already carried out will be charged.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f57390 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"5f57390\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbf8b84 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"cbf8b84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">10. Intellectual property\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d5ac57 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"2d5ac57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">The plans, studies and documents provided by our company remain our exclusive property and may not be used without our prior consent.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0044cb0 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"0044cb0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bac8797 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"bac8797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">11. Confidentiality\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c45b98f rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"c45b98f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">The information exchanged between the customer and our company is confidential and will not be disclosed without the agreement of the parties, except where legally required.\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ddd8e7 e-con-full e-flex rt-default-class e-con e-child\" data-id=\"6ddd8e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa7bb86 elementor-widget__width-inherit rt-default-class elementor-widget elementor-widget-heading\" data-id=\"fa7bb86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">12. Disputes and applicable law\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b0690 rt-default-class elementor-widget elementor-widget-text-editor\" data-id=\"17b0690\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"disc\">These GTC are governed by Luxembourg law. In the event of a dispute, the parties undertake to seek an amicable solution before resorting to a competent court.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Condition g\u00e9n\u00e9ral de vente Conditions sp\u00e9cifiques pour le Luxembourg Acceptation des conditions : Par la signature de l\u2019offre, le client reconna\u00eet avoir pris connaissance de ces conditions et d\u00e9clare les accepter dans leur int\u00e9gralit\u00e9.. R\u00e9alisation des travaux : Les travaux compl\u00e9mentaires pourront faire l\u2019objet de suppl\u00e9ments. Le devis est valable sous r\u00e9serve de validation technique&#8230;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-11652","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/pages\/11652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/comments?post=11652"}],"version-history":[{"count":91,"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/pages\/11652\/revisions"}],"predecessor-version":[{"id":13029,"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/pages\/11652\/revisions\/13029"}],"wp:attachment":[{"href":"https:\/\/luxeauenergie.lu\/en\/wp-json\/wp\/v2\/media?parent=11652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}