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Legal Notice
Updated 03/10/2025
We take the protection of your privacy and the confidentiality of the data we process in the course of our business very seriously. Our privacy policy applies to visitors to our website. luxeauenergie.lu
Data controller
The data controller refers to the entity responsible for how personal data is and will be processed, transmitted and stored. The website publisher also acts as the data controller:Luxeau Energy
19 Rue de l’industrie 8069 Bertrange Luxembourg
Luxembourg
VAT : LU36930140
Personal data collected
Technical data
When you browse our website, we may process certain technical data: browser type and version, and screen resolution.
système d’opération et type de terminal (ordinateur, mobile, tablette)
session statistics
navigation flow and clicks
IP address
This data is stored anonymously and cannot be used to identify you. If you subscribe to our newsletter, download content or contact us, we will record your surname, first name, gender, email address, postal address, country, telephone number and IP address.
Obtaining your personal data
We collect personal data that you voluntarily provide to us, for example when you subscribe to our exclusive selection, fill in contact forms, or send us an email. We also collect data from your use of the website and its services when you visit web pages and fill in forms.
Use of your personal data
Un cookie est un fichier texte de petite taille déposé sur le terminal (ordinateur, mobile tablette) lors de votre visite d’un site internet. Ce cookie permet d’identifier le terminal lors de chaque visite du site internet pendant la durée de validité du cookie. Nous utilisons plusieurs types de cookies :
Necessary cookies
These types of cookies are essential for browsing the website. If these cookies are blocked by your browser, you may not be able to use certain features of the website. These cookies are sent exclusively by our website.
Preference cookies
These cookies improve and optimise the functioning of the website by offering you personalised features (e.g. language preference). If these cookies are blocked by your browser, you will no longer be able to enjoy the personalised features. These cookies are sent by our website and by third parties. Please refer to the list of subcontractors at the bottom of this page to find out what types of cookies are sent by third parties.
Analytical cookies
These cookies enable us to compile statistics on the use of our website. This data is essential for improving our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.
Opposition to cookies
Some of our suppliers provide opt-out solutions that allow you to block tracking of their services:
- Google Analytics
- Hotjar
- Google Ads
- Youtube
Most web browsers can be configured to warn users about attempts to set cookies or to limit the type of cookies they accept. Please refer to your browser's help section to find out what options your browser offers.
Legal bases
We collect personal data on the following bases:
For the preparation and execution of requests for quotations
For the adaptation and improvement of our website
To comply with legal obligations
For our legitimate interest
To defend our interests in legal proceedings
For commercial purposes if we have received your consent
How long we store your personal data
We do not retain personal data for longer than is necessary to fulfil the specific purposes for which the information was collected. Personal data is retained for an appropriate period of time for each type of data. These retention periods may vary depending on the purpose of the data collection:
legal and contractual retention obligations statute of limitations periods during which data subjects can assert their legal rights against Bauer Energie best practices Luxeau Energie's commercial objectives The maximum retention period for personal data is 10 years.
Sharing with third parties and countries where your personal data is stored
We may share data internally for organisational purposes and with various service providers in accordance with the contractual provisions in force with them. Certain personal data is transferred to subcontractors under subcontracting agreements. The subcontractors have confirmed on 25.05.2018 to process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation).
Your rights
In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where applicable, erase information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.
Please note that some of the above rights may be limited where we have an overriding interest or legal obligation to continue processing the data.
If you wish to exercise these rights, please contact the data controller using the contact details provided in the form.
You also have the option of lodging a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés), located at 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.